Application fees include the application processing and one exam attempt (in-person at a Prometric Testing Facility). Additional fees are required for each exam retake.

Any requests for cancellations or refunds must be made within 30 days of payment and before an exam appointment has been made. If made within 30 days, your payment will be refunded in full, minus a $25 non-refundable submission fee.

Failure to schedule and take an exam within the allotted 120 day testing eligibility, missing or arriving late for an appointment, or presenting ID that is unacceptable, expired, or does not match your registered name (as provided on your exam application), will prohibit you from testing and effectively end your exam eligibility period. Your exam fee will be forfeited and you will not be eligible for any refund. The application process must be repeated and full payment submitted, when you are ready to have a new test eligibility granted.

Please Note: All applications are subject to verification. You and/or your manager or supervisor may be asked to provide additional information or documentation to complete your application. If contacted, you will have 120 days to submit the requested information. Failure to do so within this timeframe will result in cancellation of your application, and you will forfeit your exam fee. To apply again, you will be required to submit a new application along with a separate exam fee.